Testimonials
AC, "Please let everyone at Hansen know that XYZ sends a tremendous thank you for all of your diligent efforts in meeting our deadlines", JH, Multinational Engineering and Manufacturing Firm, August 27, 2010
Ed, "Your company sounds pretty interesting and also like it has a lot of heart (great testimonials on your website!" Consultant, August 18, 2010
Hi ML,
As we discussed, we at XYZ would like to extend our thanks to all the members of your team who have made the FPR project a success.
While you and I are most often interacting on an individual basis, believe me, we realize that it takes the efforts of many people to get the results that Hansen has repeatedly delivered.
We also know that at times our deadlines were very tight and our standards were very high. It takes a special vendor and partner to handle these types of projects, and we are very appreciative of the efforts of the team at Hansen.
So – please pass along our thanks to the people “on the ground” who handled the real heavy lifting! We know how hard they worked, and we are very grateful,
Thanks! From the entire team at XYZ! WT, Project Management, Electronics Firm, July 19, 2010
"Got the most raddest medals ever.", June 14, 2010
I just wanted to drop you a note to say thank you for sponsoring the Cardiac Classic bike race on the weekend. I was unable to race this year but both my Son and Daughter did. You should have seen the smiles on their faces when they were presented with the medals.
Thanks so much for supporting the cycling community and the young up and coming racers.
Best Regards, JD General Manager, Western Canada, June 14, 2010
Good morning Frank,
My thanks to you and D__ and M__ for not only finishing the brackets quickly but getting them here the same day, it made a big difference to us,
Thanks and Best regards, JH, President, CEO, remote control systems company, June 10, 2010
Ed, My God, it’s the most beautiful thing I’ve ever seen in my life. Absolutely stunning, I love it.
Thanks a lot! You're the best. EC, PhD, PEng, Project Engineer
The people at Hansen guided me in my design to ensure the part was manufacturable and wouldn’t warp, and were extremely knowledgeable and helpful throughout the entire process! For my application water jet cutting was recommended as the best option, and I couldn’t be happier with the end result!
ML
"Thank you SO MUCH for your assistance. I am sorry about that! I am so lucky that you had 4 in stock! I really appreciate your help with my issue! Take care!"
ML
"I am sorry to ask for your help. I just realized that I don’t have any more XYZ’s on order. I thought I still had some coming in of the old rev. and am going to be short for June’s production run.
I made this error and I am so sorry but I desperately need a favor for you to run 3 of these as soon as humanly possible. Here is the new drawings, but if that would slow you down too much you are welcome to make the old revision. I am hoping that you might be able to get 3 for me for June 11th? I know it’s crazy…Let me know what you think."
Strategic Purchaser, Vancouver Island Manufacturer, June 3, 2010
"Ed, In general I want to thank you and the Hansen team for supporting XYZ to date. 2010 has been difficult to date, and we are finally starting to see the orders we expected 8 months ago. ML and the entire team are very supportive and their customer service is second to none. I look forward to signing off on some larger POs to Hansen in the near future.
President, Green Energy Firm, May 10, 2010
"Ed, Thank you very much for doing that work for me. I installed it last night and works perfect."
President, BC Transportation Company, May 18, 2010
"Hi
Many thanks to you and the Hansen Industries team for hand-holding this important order and expediting it the way you did. It has been a great help to us and is very much appreciated by all of us at ******".
Thank you again for your continued support."
AR, Supply Chanin Manager, Electronics Company, April 29, 2010
"I also wanted to take this opportunity to say thank you very much for the Factory Tour. It was very educational and well organized. Here is your December order."
ST, Lighting Company, November 23, 2009
" Hey Ed, its H, I just picked up the prototype, and I love it, oh my goodness, this is cool, cool stuff man, wow. Anyway, thanks again I owe you a big one here for getting this ready so quickly, I will talk to you soon."
HF, President, Lighting Automation, November 12, 2009.
"I'd just like to state that in your absence this past month, D____ has been of great assistance in coordinating and delivering on our machining needs on this development project. He was consistently able to meet and discuss our ever changing requirements, and maintained a very professional and polite demeanour despite what must have been otherwise frustrating number of design changes and rush demands asked of him from me. Such is the nature of development work, I suppose. His advice was expert and it is a pleasure to work with him.
In light of this, he should be commended for the work he has done while filling in for you.
Best regards,"
- RH, PEng, MBA, Founder, Engineering Company, Nov. 6, 2009.
"Hi EP, I'm getting a bit low on B12345's and was wondering if there's any chance of pulling in my PO # 1234 for 50 pcs. at all? I originally put a required date of Nov. 6th on the PO, but it looks like I'll be out of stock by then. Please advise?" BH
"Good Morning EP, We received the B12345's yesterday. Thanks again for your help/efforts!"
- BH, Buyer, Electronics Manufacturer, October 27, 2009
"Thank you very much..you have told me more in this email than I have been able to find out in years. Regards."
- R.K., Oct. 13, 2009
“My/our experience with Hansen has been exceptional. You make my job easy by not having to worry about delivery from Hansen.”
- S.T., Operations Manager
“You go out of your way to reach our expectations ie. rush orders.”
“We are getting exceptional service from Hansen Industries, Thank you!”
- M.W., Director of Manufacturing
“Good people, good quality.”
- B.B., Material Logistics & EHS
“We like your process for order acknowledgment.”
- B.S., CEO
“If there are any problems, they are dealt with swiftly."
- P.B., Inside Sales
“Thank you for the excellent support and keeping us updated on the progress of these parts. Really appreciated what you gents were able to do to allow us to meet our deadlines. Thanks and regards.”
- H.A. Global Manufacturing Operations Manager
“I just wanted to thank you for getting my PO 1532 through as quickly as you did. You’ve helped us keep one of our customers in Calgary happy. Because of your efforts I’ll be able to ship them their order tomorrow as promised.”
- B.H., Purchaser
“We are very happy overall with your timely delivery and the fact that you call if there are questions or problems. The overall finished product is excellent.”
- J.N.
“Thank you from all of us. We truly appreciate all of your efforts in filling our order in such a short period of time!”
“Working with Rob has been excellent!”
- L.C., Senior Purchaser
“Your diversification within Hansen Industries (services) makes one want to use a one-stop-shop.”
- D.L., Materials Manager
“Thank you for your good service.”
- S. S., President
“Keep up the great work & service.”
- C.M., General Manager
“Always trying to help, rush delivery before confirm delivery time. Thank you.”
- J.J., Purchasing – Inventory Manufacturing
“Your commitment to your customers’ needs is admirable.”
- R.H., Sales & Marketing Manager
“Pleasure working with you.”
- T.C., Mechanical Designer
“Greeting and Happy Holidays! The start of winter has been an exciting time for us with the launch of ____. On behalf of the entire ____ team, we wanted to pass along a heartfelt thanks for all your assistance in helping make that a reality.
- JP., CEO
“ I have had good response from Hansen Industries. To me, you provide good quality products, which is my main concern as QA Manager. First article parts sometimes need work, but the good news is that you respond to our feedback and typically send us great parts from then on. This says a lot about Hansen, as some of our parts are very complicated and difficult to manufacture.”
- R.P., QA Manager
“Our purchasing department is very happy with the service received from Hansen. A quote from Purchasing Manager: “if they (Hansen) were in Alberta, we would do more business with them.” Thanks for your service over the past year.”
- M.P., Quality Manager
“Dear EB,
I would like to thank the Hansen team for their continued support and for the ‘bend over backwards customer service’ ABCD recently received.
Hansen has been a preferred supplier of both sheet metal and machined parts to ABCD for the past several years and there have been several occasions when both departments have given us exceptional turnaround times – the most recent occurrence prompted this letter.
ABCD is an Approved Maintenance Organization (AMO) in the aviation industry. As such, there is the occasional occurrence when a completely unexpected and exceptionally urgent requirement for a part comes up. That was the case this past Tuesday.
Knowing that you had no overruns in stock and that asking for a 24 hour turnaround would be pushing my luck – I nonetheless called Hansen that afternoon. Two quick phone calls, one e-mail and 24 hours later – the parts were ready to ship to us! We were able to meet our customer’s urgent requirement. Thank you.
Please extend our appreciation to the entire Hansen team for coming through for us yet again!
Thanks again fro your continued support.”
- A.R., Supply Chain Manager
