Romer Arm

Quality Management System 

Our Quality Management System (QMS) is certified by the SAI Global to ISO 9001:2015 under Certificate Number 0100688, SAI file # 003235. Our Quality Statement is "Quality On Time". Our acceptance levels are 99% and our On-Time Delivery is tracking at 97%.

Key features of our quality system include:

  1. On line Quality Manuals, Procedures, Work Instructions, Forms and Job Descriptions
  2. Calibration of measuring tools back to National Standards
  3. Non Conformance reporting system
  4. Quality Objectives that are measured and shown to all employees
  5. Customer feedback surveys
  6. Internal audits and yearly external audits
  7. Employee training programs

 

A one page summary of our Quality Management System (.pdf 1Mb) is available:

 Quality Chart Small